Uber continues to find itself in the spotlight over troubling safety incidents. The company says safety is its first priority, but it has a long way to go to prove it.
An April 2018 CNN investigation found that 103 Uber drivers in the US have been accused of sexually assaulting or abusing their passengers.
After CNN started asking questions, Uber made some changes to its safety policies, including:
- Running annual background checks on drivers.
- Ending forced arbitration for passengers who allege that they’ve been sexually assaulted or harassed by drivers.
The company pledged to release a safety transparency report with data surrounding reports of sexual assaults and abuse by drivers. CNN has been asking for this data for more than a year.
In its IPO paperwork Thursday, Uber notes:
“The public responses to this transparency report or similar public reporting of safety incidents claimed to have occurred on our platform … may result in negative media coverage and increased regulatory scrutiny and could adversely affect our reputation with platform users.”
And the safety complaints are still coming. A woman who says she was sexually assaulted by an Uber driver in Washington, DC is suing the company for $10 million.
Uber is facing another lawsuit that accuses the company of failing to warn women about a series of rapes by fake Uber drivers in LA.